Responsibilities

• Provide effective audio and video interpreting through a web-based platform.
• Answer inbound calls in a timely manner to ensure seamless communication.
• Deliver superior customer service to all clients and users.
• Adhere to the Code of Professional Conduct, maintaining strict standards of confidentiality.
• Follow all policies and procedures, including professional interpretation protocols and industry-specific best practices.

Requirements

• Full fluency in English, Kunama, and Tigrinya or Arabic is essential.
• Proficiency with technology, including web-based platforms, email, and Microsoft Word.
• A quiet, secure interpreting space free from outside noise is required.
• A minimum of 1 year of professional interpreting experience is preferred.
• Industry-specific certifications or training (e.g., CMI) are preferred.

Benefits

• Flexible working hours that allow for a work-life balance.
• Opportunity to work from anywhere, enhancing mobility and convenience.
• Join a community of skilled professionals in the language services field.
• Continuous professional development opportunities.
• Competitive compensation based on experience and qualifications.