Responsibilities

• Diagnose and resolve complex issues involving Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), Supervisory Control and Data Acquisition (SCADA) systems, and industrial communication protocols including Ethernet and DeviceNet.
• Identify and report design, reliability, and maintenance issues or software bugs to design and software engineering teams for effective root-cause analysis and corrective action.
• Provide network and integration support by assisting with control system networking issues, configuring communication devices, and integrating control hardware with enterprise systems.
• Develop and maintain troubleshooting tools and guided diagnostics to enhance the efficiency of the diagnostic infrastructure.
• Create telemetry-sourced health monitoring dashboards and data-driven predictive maintenance models to transition fleet service from reactive to condition-based.
• Act as the escalation point for complex controls failures across Field Engineering and customer teams, serving as the technical authority for unresolved support issues.
• Collaborate with cross-functional teams to ensure seamless operation and maintenance of diagnostic systems.

Requirements

• Bachelor's degree in Electrical Engineering, Computer Science, or related field.
• A minimum of 3 years of experience in control systems engineering, with a focus on PLC programming and SCADA systems.
• Proficient in industrial communication protocols such as Ethernet and DeviceNet.
• Strong analytical and problem-solving skills, with the ability to work under pressure and meet tight deadlines.
• Excellent verbal and written communication skills to effectively interact with team members and stakeholders.
• Experience with data analysis and predictive maintenance techniques is a plus.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Generous paid time off and holiday schedule.
• Opportunities for professional development and career advancement.
• A dynamic and inclusive work environment that fosters innovation and collaboration.