Responsibilities

• Lead and manage the Billing and Accounts Receivable operations, ensuring accurate and timely invoicing.
• Oversee end-to-end processes for billing, collections, and payment reconciliation across all customer segments.
• Collaborate with cross-functional teams to streamline contract execution and ensure a smooth transition from sales to billing.
• Utilize Salesforce, MuleSoft, and Ironclad to enhance operational efficiency and accuracy in revenue reporting.
• Develop and implement scalable systems and processes that support over 12,000 customers across various service offerings.
• Identify, analyze, and resolve complex operational challenges to improve overall efficiency and customer satisfaction.
• Prepare and present financial reports to senior management, highlighting revenue performance and operational metrics.
• Mentor and train team members, fostering a culture of continuous improvement and operational excellence.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; MBA or relevant certification is a plus.
• Proven experience in a finance leadership role, preferably in billing operations or revenue management.
• Strong understanding of billing processes, financial reporting, and accounts receivable management.
• Experience with Salesforce and other financial management tools.
• Exceptional analytical and problem-solving skills, with a pragmatic approach to addressing operational challenges.
• Excellent leadership and communication skills, capable of collaborating effectively with diverse teams.
• Detail-oriented with a focus on accuracy and compliance in financial operations.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and flexible work arrangements.
• Opportunities for professional development and career advancement.
• A dynamic and inclusive work environment where innovation is encouraged.