About the Role

We are seeking a highly skilled Medical Director to lead the development and refinement of clinical protocols for our virtual on-demand, urgent, and convenience care services. In this pivotal role, you will be responsible for driving quality assurance initiatives to ensure the effectiveness and success of our care programs. This is an exciting opportunity to work in a dynamic environment that leverages modern, AI-powered tools to enhance patient care.

Responsibilities

• Develop, write, update, and refine clinical care protocols for Wheel's diverse care programs.
• Ensure seamless integration of protocols across all partner platforms and services.
• Scale clinical protocols effectively to meet the growing needs of our virtual care offerings.
• Translate clinical protocols into actionable logic for our technology platform to ensure effective implementation.
• Lead quality assurance programs to monitor and evaluate the success of clinical protocols.
• Collaborate with cross-functional teams to enhance patient experience and care delivery.
• Stay updated on industry best practices and regulatory requirements to maintain compliance and improve care standards.

Requirements

• Medical degree (MD or DO) with board certification in a relevant specialty.
• Minimum of 5 years of experience in clinical leadership roles, preferably in telehealth or virtual care settings.
• Strong knowledge of clinical protocols and quality assurance methodologies.
• Excellent written and verbal communication skills.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency in utilizing technology to enhance clinical operations.
• Passion for innovative healthcare solutions and improving patient outcomes.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Flexible working hours and remote work options.
• Professional development and continuing education opportunities.
• Collaborative and innovative work culture.
• The chance to shape the future of healthcare and make a significant impact in patients' lives.