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- Social Insurance
- Overtime Pay
- Easy Commute
Responsibilities
- Conduct in-depth analyses to identify key success drivers and obstacles for Seller and Sales behavior.
- Provide data-driven insights to key stakeholders within China and internationally.
- Develop and implement a comprehensive 3-year strategy and annual business plans to drive operational success.
- Ensure all operational practices comply with relevant laws and company policies, performing regular monitoring, accountability checks, and audits.
- Manage staffing plans, schedules, quality initiatives, and performance levels effectively.
- Lead process change initiatives to enhance overall operational efficiency.
- Collaborate with cross-functional teams to align strategies and business objectives.
Requirements
- Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
- 5+ years of experience in business operations, strategy development, or a similar role.
- Strong analytical skills with the ability to conduct complex data analyses and present findings clearly.
- Proven track record in developing and executing strategic business plans.
- Excellent communication and interpersonal skills to engage with diverse teams and stakeholders.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Fluency in English; proficiency in Mandarin is a plus.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and career growth.
- Work in a diverse and inclusive environment.
- Flexible working arrangements to promote a healthy work-life balance.
- Access to Amazon's employee discount and other perks.
Customer Service5-10 years