Responsibilities

• Collaborate with the presales team to understand client needs and tailor solutions that leverage our AI-driven personalization platform.
• Engage with clients to provide insights and recommendations, ensuring successful implementation and adoption of our solutions.
• Conduct presentations and demonstrations that showcase the value of our technology, focusing on the entire customer journey.
• Analyze customer data and feedback to continuously improve our offerings and support clients in achieving their goals.
• Work closely with product and engineering teams to relay client feedback and contribute to product enhancements.
• Manage multiple projects simultaneously, ensuring timely delivery of services and maintaining high customer satisfaction.
• Provide training and support to clients post-implementation, fostering long-term relationships and loyalty.

Requirements

• Bachelor’s degree in Business, Marketing, Computer Science, or a related field.
• Proven experience in a consulting role, particularly in customer success or presales environments.
• Strong understanding of AI technologies and their application in personalization and customer journeys.
• Exceptional communication skills, with the ability to convey complex concepts in an understandable manner to diverse audiences.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in data analysis and the ability to utilize insights to drive client decisions.
• Experience in the retail, financial services, or gaming industries is a plus.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Flexible working conditions, including remote work options.
• Professional development opportunities and ongoing training.
• Collaborative and innovative work environment.
• Access to cutting-edge technology and resources.
• Opportunity to work with a diverse client base and make a significant impact in the industry.