Responsibilities

• Manage the complete sales cycle for customer expansion, identifying and closing upsell opportunities within your assigned territory of existing Toast SMB POS customers.
• Engage in outbound prospecting to generate new leads and opportunities for growth.
• Work closely with cross-functional teams to ensure customer satisfaction and successful adoption of new product offerings.
• Analyze customer data to identify trends and develop strategies for maximizing account growth.
• Build and maintain strong relationships with existing customers to drive loyalty and long-term success.
• Meet and exceed sales targets and KPIs while maintaining high levels of customer satisfaction.
• Provide feedback to product and marketing teams to enhance service offerings based on customer needs and market trends.

Requirements

• Proven experience in sales, preferably in a B2B environment, with a focus on account management or customer success.
• Strong ability to identify customer needs and present viable solutions.
• Excellent communication and interpersonal skills to effectively interact with customers and team members.
• Self-motivated with a competitive mindset and a passion for achieving goals.
• Ability to work independently in a remote setting while managing time and priorities effectively.
• Familiarity with CRM software and sales tools is preferred.
• Experience in the restaurant or local business sector is a plus.

Benefits

• Flexible work environment with the option to work remotely.
• Competitive salary with performance-based bonuses and commissions.
• Comprehensive health benefits, including medical, dental, and vision coverage.
• Generous paid time off and holiday schedule.
• Opportunities for professional development and career advancement within the company.
• Collaborative and supportive team culture that values innovation and teamwork.