Responsibilities

• Provide technical and operational support for Epic applications including Cadence, MyChart, and Hello World.
• Collaborate with Access leadership and operational stakeholders to design, implement, and optimize Epic functionalities.
• Enhance patient communication, scheduling access, and engagement outcomes through effective management of digital front door capabilities.
• Focus on the development and support of engagement platforms to improve patient acquisition, retention, and digital adoption.
• Work cross-functionally to support patient engagement initiatives across clinical, access, and revenue cycle workflows.
• Participate in work-related meetings and contribute to collaborative projects.

Requirements

• Bachelor’s degree in a relevant field or equivalent experience.
• Proven experience with Epic applications, particularly Cadence and MyChart.
• Strong understanding of patient engagement strategies and digital health initiatives.
• Excellent communication and interpersonal skills to effectively interact with stakeholders at all levels.
• Ability to work independently and manage multiple projects in a fast-paced environment.
• Preferred experience in a healthcare setting, particularly in roles focusing on technology and patient access.

Benefits

• Competitive salary and comprehensive health benefits.
• Flexible work arrangements, with potential for remote work within Texas.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment that values innovation and teamwork.
• Access to resources and tools necessary to excel in your role.
• Contributions to the mission of enhancing patient care through technology.