Responsibilities

• Provide comprehensive administrative support to the Sales and Marketing teams.
• Track and manage leads and inquiries generated through various channels including email, YouTube, Facebook, and Instagram, ensuring proper assignment to the relevant Sales team members.
• Maintain and update accurate customer and sales data within the company CRM (Salesforce) for effective tracking and reporting.
• Monitor shared email inboxes daily, responding to customer inquiries or escalating them as necessary.
• Assist in processing online charter reservations, ensuring that inquiries and bookings are handled accurately and promptly.
• Manage online bookings for charter rentals, travel packages, and events, ensuring all details are correct and communicated effectively.
• Upload engaging photos, videos, and marketing content across social media platforms to support various marketing initiatives.
• Ensure all inbound and outbound communications uphold the company’s high standards of customer service.
• Collaborate with team members to drive business growth and enhance customer engagement.

Requirements

• Proven experience in an administrative role, preferably within sales and marketing.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Proficiency in CRM software, particularly Salesforce, is highly desirable.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team in a remote setting.
• Familiarity with digital marketing strategies and social media platforms.
• A proactive approach to problem-solving and customer service.
• Strong attention to detail and accuracy.

Benefits

• Work from the comfort of your home with a flexible schedule.
• Opportunity to be part of a dynamic and growing organization.
• Competitive salary and performance-based incentives.
• Professional development opportunities to enhance your skills.
• Collaborative work environment that values teamwork and communication.
• Supportive management team dedicated to your success.
• Employee recognition programs and team-building events.