Responsibilities

• Conduct comprehensive assessments of clients' needs through brief solution-focused counselling sessions via telephone and video.
• Provide short-term, solution-focused counselling interventions to help clients effectively navigate life's challenges.
• Identify client needs and refer them to appropriate internal or external resources as necessary.
• Utilize active listening skills to foster an open and supportive environment for clients.
• Maintain accurate and confidential records of client interactions and progress.
• Participate in regular team meetings and professional development activities.
• Stay informed about the latest best practices in mental health support and counselling.

Requirements

• Master's degree in Counselling, Psychology, Social Work, or a related field.
• Current registration or licensure as a Counsellor or Psychologist in the UK.
• At least two years of experience providing counselling or mental health support, preferably in an Employee Assistance Programme (EAP) setting.
• Strong understanding of mental health issues and counselling techniques.
• Excellent communication and interpersonal skills, with a proven ability to build rapport with clients.
• Ability to work independently and manage time effectively in a remote setting.
• Commitment to maintaining confidentiality and adhering to ethical standards in counselling.

Benefits

• Competitive salary and comprehensive benefits package.
• Flexible working hours to support work-life balance.
• Opportunity to work remotely from anywhere in the UK.
• Access to ongoing professional development and training opportunities.
• Supportive team environment focused on collaboration and personal growth.
• Making a meaningful impact in the lives of clients through accessible mental health support.