Responsibilities

• Manage a pipeline of families who have previously engaged with A Place for Mom, providing continued guidance toward their move-in decision.
• Execute consistent, high-volume outreach efforts across phone, text, and email to re-engage families and advance them through the sales process.
• Drive outcomes by facilitating the transition of families from tours to final decisions, including scheduling additional tours and providing new referrals as needed.
• Implement a structured follow-up cadence to maintain consistent engagement with families throughout their decision-making journey.
• Utilize strong consultative selling techniques to address concerns and highlight relevant options for families based on their unique needs.
• Collaborate closely with team members to share insights, strategies, and best practices to enhance overall sales performance.
• Track sales metrics and report on performance to ensure alignment with organizational goals.

Requirements

• Proven experience in inside sales or a similar role, preferably in a high-volume environment.
• Excellent communication skills, both verbal and written, with the ability to articulate complex information clearly and effectively.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Demonstrated ability to build rapport and trust with clients, driving engagement and conversion.
• Proficiency in using CRM systems and sales tools to manage pipeline and follow-up processes.
• A customer-focused mindset, with a genuine desire to help families find the best solutions for their needs.
• Motivated and goal-oriented with a strong desire to succeed in a performance-driven environment.

Benefits

• Competitive salary with performance-based incentives.
• Flexible work environment with the ability to work remotely from anywhere in the Mountain Time Zone.
• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) plan with company match to help you plan for your future.
• Opportunities for professional development and career advancement within the company.
• A supportive team culture that values collaboration and innovation.
• Access to resources and tools to help you succeed in your role.