Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Assist customers with inquiries, complaints, and service requests.
• Process mail and packages accurately and efficiently.
• Maintain a positive and professional attitude at all times.
• Collaborate with team members to achieve departmental goals.
• Adhere to all safety and operational protocols.

Requirements

• High school diploma or equivalent.
• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills and comfort with technology.
• Must be able to lift up to 50 pounds and stand for extended periods.

Benefits

• Competitive salary with opportunities for advancement.
• Comprehensive health insurance plans.
• Pension and retirement savings plans.
• Paid time off, including vacation and holidays.
• Ongoing training and professional development opportunities.
• Employee discounts and other perks.