Responsibilities

• Provide exceptional customer support to clients in the French market, addressing inquiries and resolving issues promptly.
• Assist customers with leasing processes, ensuring a seamless experience from start to finish.
• Collaborate with internal teams to enhance service delivery and address customer needs effectively.
• Maintain comprehensive knowledge of our services and offerings to provide accurate information to clients.
• Utilize CRM systems to track interactions and manage customer accounts efficiently.
• Contribute to process improvements and share feedback to enhance customer satisfaction.

Requirements

• Fluent in French and proficient in English; additional language skills are a plus.
• Strong communication and interpersonal skills, with the ability to build rapport with clients.
• Previous experience in customer service or a related field, preferably within the leasing or automotive sector.
• Demonstrated problem-solving abilities and a proactive approach to customer issues.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Familiarity with CRM software and Microsoft Office Suite.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive training and career development opportunities.
• Flexible working hours and potential for remote work.
• Health and wellness programs, including medical insurance.
• Dynamic and supportive work environment with a focus on teamwork.
• Opportunity to work with cutting-edge technology in the automotive industry.