Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Manage incoming phone calls and direct them to the appropriate departments.
• Assist patients with registration and check-in processes.
• Maintain and organize patient records and documentation.
• Schedule appointments and follow up with patients as needed.
• Handle inquiries and provide information about hospital services.
• Collaborate with medical staff to ensure a smooth patient experience.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment.
• Basic computer skills, including proficiency in MS Office.
• Customer service experience is a plus but not required.
• Willingness to learn and adapt to new tasks.

Benefits

• Competitive salary and opportunities for advancement.
• Comprehensive training program for all new employees.
• Health, dental, and vision insurance coverage.
• Paid time off and holiday pay.
• Retirement savings plan with company match.
• Supportive team environment with opportunities for professional development.