Responsibilities

• Lead the implementation and design of solutions tailored to Enterprise customer needs.
• Collaborate closely with the Professional Services and Enterprise Sales teams to ensure alignment on customer objectives.
• Create comprehensive Statements of Work that effectively communicate project recommendations and timelines.
• Directly engage with prospective customers to understand their requirements and propose effective solutions.
• Ensure the successful onboarding and continuous support of Enterprise customers, enhancing their overall experience.
• Identify opportunities for Continuous Improvement in service offerings and customer engagement processes.

Requirements

• Proven experience in a solutions architect role or similar position within the software industry.
• Strong understanding of enterprise software solutions and implementation methodologies.
• Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Ability to work collaboratively in a cross-functional team environment.
• Experience in creating and managing Statements of Work and project deliverables.
• Demonstrated problem-solving skills and a customer-centric approach.

Benefits

• Competitive salary with performance-based incentives.
• Flexible work hours and remote work options to promote work-life balance.
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for professional development and continuous learning.
• A supportive and innovative team culture that values input and creativity.
• Access to the latest tools and technologies to perform at your best.