Job Overview

We are seeking a motivated and experienced individual to join our team as an Assistant General Manager at Marriott Voyager. In this pivotal role, you will oversee daily operations, enhance guest satisfaction, and lead a talented team of professionals dedicated to providing exceptional service. This role offers a unique opportunity to develop your leadership skills in a prestigious hotel environment.

Responsibilities

• Assist the General Manager in daily operations and provide leadership to staff.
• Ensure exceptional guest experiences through high standards of service and hospitality.
• Monitor financial performance and implement strategies to achieve revenue goals.
• Conduct regular training sessions to enhance team skills and performance.
• Manage staff schedules, performance evaluations, and employee development programs.
• Address guest complaints and resolve issues promptly and effectively.
• Collaborate with departments to ensure seamless operations and communication.
• Implement policies and procedures to ensure compliance with health and safety regulations.

Requirements

• Proven experience in hotel management or a similar leadership role.
• Strong understanding of hotel operations, including front desk and housekeeping.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong problem-solving skills and attention to detail.
• Flexibility to work varying shifts, including weekends and holidays.
• Bachelor's degree in Hospitality Management or related field preferred.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Employee discounts on hotel stays and dining.
• Opportunities for professional development and career advancement.
• Dynamic and supportive work environment.