Responsibilities

• Collaborate with clinicians in real-time to review and refine treatment plans, ensuring optimal aesthetic and functional outcomes for patients.
• Provide expert guidance on complex cases, helping to build customer confidence and satisfaction.
• Assist in patient scanning, case preparation, and design modifications to meet specific clinical requirements.
• Deliver real-time technical support to ensure quality outcomes and an exceptional experience for every doctor.
• Maintain accurate records of all interactions and case details to facilitate seamless communication and service delivery.
• Participate in training sessions and continuous learning to stay updated on the latest dental technologies and practices.
• Work collaboratively with the broader team to enhance service efficiency and effectiveness.

Requirements

• Proven experience as a Lab Technician in a dental setting or a related field, with a strong understanding of dental materials and technologies.
• Excellent communication skills, with the ability to build rapport with clinicians and patients alike.
• Detail-oriented with a focus on delivering high-quality results under pressure.
• Ability to work well in a fast-paced, team-oriented environment while managing multiple tasks efficiently.
• A proactive approach to problem-solving, with the capability to think critically and adapt to changing scenarios.
• Strong organizational skills and a commitment to continuous professional development.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Flexible working hours, promoting a healthy work-life balance.
• Opportunities for professional growth and advancement within the company.
• Access to the latest dental technology and ongoing training.
• A supportive and innovative work environment that values your contributions.