Responsibilities

• Lead and support a team of Field Service Technicians in the maintenance of photo enforcement systems.
• Ensure compliance with California prevailing wage requirements, including appropriate labor classifications and accurate timekeeping.
• Develop and assign daily work schedules to meet service level agreements (SLAs) and system uptime targets.
• Monitor technician performance using established KPIs to drive continuous improvement in service quality.
• Collaborate with the Senior Operations Manager and internal/external partners to enhance operational efficiency.
• Conduct regular safety meetings and training sessions to uphold safety standards and best practices.
• Oversee documentation processes to ensure complete and accurate records of work performed.
• Foster a culture of safety, quality, and performance excellence within the team.

Requirements

• Proven experience in a supervisory role within field services or a related industry.
• Strong knowledge of safety standards and compliance regulations, particularly in California.
• Excellent leadership and team management skills.
• Ability to analyze performance metrics and implement improvement strategies.
• Strong communication skills, both verbal and written.
• Proficiency in scheduling software and basic IT systems.
• Willingness to travel throughout California as needed.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.
• Supportive work environment focused on employee well-being.
• Access to the latest tools and technologies in the field.