Safety tip: Beware of fake, part-time, or illegal job ads. Verify employer details before you apply or share personal information.
- Good Environment
- Annual Bonus
- Overtime Pay
Key Responsibilities
- Lead the commercial management of warranty and claims activities across Offshore Wind supply and operations contracts.
- Manage customer expectations related to warranty scope, entitlement, exclusions, remedies, and settlement outcomes.
- Develop and execute commercial strategies for claims mitigation, refutation, negotiation, and resolution.
- Partner with Engineering and Operations teams to support root cause analysis, liability assessment, and resolution strategies.
- Ensure compliance with contractual obligations, protecting the company's interests while maintaining positive customer relations.
- Act as a trusted advisor to various teams, including Sales, Engineering, Supply Chain, and Operations, to strengthen risk management and margin preservation strategies.
- Support the development of Long-Term Service Agreements (LTSAs) in alignment with commercial objectives.
- Monitor market trends and regulatory changes to adapt contract management strategies effectively.
- Prepare and deliver reports on warranty claims and contract performance to senior management.
Requirements
- Bachelor's degree in Business, Law, or a related field; advanced degree preferred.
- Proven experience in contract management, particularly in the energy or utility sectors.
- Strong understanding of warranty and claims management processes.
- Excellent negotiation skills and the ability to manage complex stakeholder relationships.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to work collaboratively in a team environment and lead cross-functional initiatives.
- Strong verbal and written communication skills.
- Experience with project management and familiarity with offshore wind projects is an advantage.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health benefits, including medical, dental, and vision insurance.
- Retirement savings plan with company match.
- Opportunities for professional development and career advancement.
- Flexible work arrangements and a supportive work culture.
- Employee wellness programs and resources.
- Paid time off and holiday leave to promote work-life balance.
Customer Service5-10 years
Customer Service5-10 years
General Technician5-10 years