Responsibilities

• Customer Engagement Scoring and Prioritization: Assess and evaluate inbound opportunities based on established criteria to optimize resource allocation and engagement quality.
• Process Governance and Compliance: Ensure adherence to pre-sales and discovery processes across the team, maintaining high standards of professionalism and organization.
• Information Management: Create and sustain structured shared folders for all engagement-related documents, ensuring clear version control and accessible information for all stakeholders.
• Pre-Sales Team Coordination: Serve as the central coordinator for pre-sales activities by scheduling meetings, facilitating communication between technical and sales teams, and tracking deliverables to meet established deadlines.
• Risk Identification and Escalation: Identify potential risks in the pre-sales process and escalate issues proactively to maintain smooth operations.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in customer engagement, pre-sales, or a similar role, preferably within a technology-driven environment.
• Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills to build relationships with clients and internal teams effectively.
• Proficiency in using CRM software and other tools to manage customer interactions and data.
• Ability to work independently and collaboratively in a fast-paced environment.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Flexible working hours and the option for remote work.
• Continuous professional development opportunities.
• A supportive and dynamic team environment that values innovation and collaboration.
• Access to company-sponsored events and activities, including team-building outings and workshops.