Responsibilities

• Manage strategic accounts with regional, super-regional, and national footprints, ensuring exceptional service and growth.
• Lead weekly Customer Ownership Team calls to collaborate with support team members and address client needs.
• Visit customer locations to close furniture deals and introduce new products and service solutions.
• Identify and resolve account support weaknesses by developing value-added solutions with internal teams.
• Coordinate responses to high-priority account manager requests, including required site visits.
• Facilitate administrative work through Customer Success Consultants to maximize selling time.
• Communicate effectively with C-level executives, vendor partners, and internal customers.
• Develop and execute growth strategies for key accounts.

Requirements

• Proven experience in account management or sales, preferably in the contract furniture or related industry.
• Strong communication skills, with the ability to engage effectively with diverse stakeholders.
• Ability to work independently and manage multiple priorities in a remote environment.
• Excellent problem-solving skills and a proactive approach to client needs.
• A valid driver's license and willingness to travel for client visits within Southern California and Southern Nevada.
• Familiarity with CRM software and sales analytics tools.
• Ability to understand and implement growth strategies for diverse client portfolios.

Benefits

• Competitive salary with performance-based incentives.
• Comprehensive health benefits, including medical, dental, and vision coverage.
• Flexible remote work options to promote work-life balance.
• Opportunities for professional development and career advancement.
• Employee discounts on company products and services.
• Supportive company culture that values teamwork, innovation, and environmental responsibility.