Responsibilities

• Act as a trusted solutions consultant to ensure rapid and successful customer implementations and adoption of our technologies.
• Design and deliver comprehensive post-sales solutions, including analytics, processes, and documentation.
• Guide customers through the integration of our APIs and SDKs, ensuring a seamless and efficient implementation process.
• Provide mentorship and support to customer engineering teams, helping them understand best practices and technical nuances.
• Develop and maintain playbooks that facilitate faster implementation and enhance the overall customer experience.
• Collaborate with Sales teams to align on customer requirements and ensure a smooth transition from sales to technical deployment.
• Work closely with Solutions Engineers and Support teams to troubleshoot and resolve technical issues that may arise during implementation.
• Stay updated on industry trends and advancements in payment technologies to continually enhance our solutions and offerings.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Solutions Architect or in a similar role in software development or engineering.
• Strong understanding of APIs, SDKs, and integration processes, particularly in the fintech or iGaming sectors.
• Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Experience working in a fast-paced environment, managing multiple projects and priorities simultaneously.
• Problem-solving mindset with a focus on customer success and satisfaction.
• Ability to work collaboratively with cross-functional teams, including Sales, Support, and Engineering.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance plans, including medical, dental, and vision coverage.
• Flexible working hours and the option to work remotely.
• Opportunities for professional development and continuous learning.
• Work in a dynamic and innovative environment with a culture that values creativity and collaboration.
• Join a passionate team dedicated to transforming the future of payments.