Job Overview

We are seeking a dynamic Senior Manager of Business Transformation and Operations to lead initiatives aimed at enhancing operational excellence and organizational effectiveness. You will work within the Digital Center of Excellence (COE) as an operational partner to the Director of Digital Operations & Governance, translating strategic priorities into actionable and scalable initiatives. This role involves leading the Business Operations and Data Governance teams to ensure effective execution and continuous improvement.

Responsibilities

• Collaborate with the Director of Digital Operations & Governance to implement strategic operational priorities and enhance the Digital COE operating model.
• Lead business transformation initiatives that drive operational maturity and the adoption of new digital capabilities across the organization.
• Engage with Product Management, User Experience, Technology, Marketing, Commercial, and other business stakeholders to standardize and improve business processes.
• Oversee portfolio management and performance measurement efforts to ensure alignment with organizational goals.
• Drive enterprise governance initiatives, ensuring compliance and best practices are followed across all operations.
• Foster a culture of continuous improvement and operational excellence within the teams you lead.
• Utilize data-driven insights to inform decision-making and strategic planning.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field; advanced degree preferred.
• 5+ years of experience in business transformation, operations management, or a similar role.
• Strong leadership skills with a proven track record of managing cross-functional teams and driving change.
• Excellent analytical and problem-solving abilities; experience with data governance and performance metrics.
• Ability to communicate effectively with stakeholders at all levels of the organization.
• Familiarity with digital tools and technologies that enhance operational efficiency.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company matching.
• Generous paid time off and holiday schedule.
• Opportunities for professional development and career advancement.
• A collaborative and inclusive work environment that values diversity.