About the Role

The General Manager (GM) will oversee Emplifi's commercial operations within North America, focusing on regional P&L and driving full-funnel revenue outcomes that include new business acquisition, expansion, and customer retention. This role reports directly to the Chief Revenue Officer and is critical in translating the global go-to-market strategy into actionable regional plans.

Responsibilities

• Lead and scale the sales organization to achieve enterprise-level execution.
• Engage personally with the region's highest-priority accounts to foster strong relationships.
• Collaborate with Customer Success, Marketing, Product, and Finance teams to ensure alignment and support for revenue goals.
• Accountable for tracking and improving regional bookings, annual recurring revenue (ARR) growth, and both gross and net revenue retention.
• Assess and build a talented team, fostering a culture of trust and high performance.
• Develop and implement effective sales strategies that align with overall company objectives.
• Monitor market trends and competitor activities to capitalize on opportunities and mitigate risks.

Requirements

• Proven experience in a senior commercial leadership role, preferably in a technology or SaaS company.
• Strong track record of driving revenue growth and managing P&L responsibilities.
• Exceptional ability to lead, motivate, and develop high-performing teams.
• Outstanding communication and interpersonal skills, capable of building relationships across all organizational levels.
• Analytical mindset with the ability to make data-driven decisions.
• Experience in collaborating with cross-functional teams to achieve business objectives.
• Bachelor’s degree in business, marketing, or a related field; MBA is a plus.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Flexible work environment with opportunities for remote work.
• Professional development and continuous learning opportunities.
• Generous vacation and paid time off policies.
• Employee wellness programs and initiatives.