Position Summary

We are seeking a dedicated and motivated Customer Engineer to join our team in Jylland, Denmark. This role offers a unique opportunity for individuals looking to enhance their engineering careers in a fast-paced and supportive environment. As a Customer Engineer, you will be a vital part of our operations, providing critical support to our customers and contributing to the success of our innovative solutions.

Responsibilities

• Diagnose and perform minor repairs on Electronic Point of Sale (EPOS) systems, Self-Checkouts, PCs, workstations, and peripherals.
• Conduct second line maintenance on ATMs and kiosks to ensure optimal performance.
• Replace modules and components as needed to maintain equipment functionality.
• Collaborate with cross-functional teams to improve service delivery and customer satisfaction.
• Develop and enhance your network and infrastructure skillset through hands-on experience and training.
• Provide technical support and guidance to clients, addressing any issues promptly and effectively.
• Document all service activities and maintain accurate records of equipment maintenance and repairs.

Requirements

• Technical degree or equivalent experience in a related field.
• Proficient understanding of EPOS systems, ATMs, and related technologies.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills, both verbal and written.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Valid driver's license and willingness to travel as required.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• Supportive work environment with a focus on teamwork and collaboration.
• Access to cutting-edge technology and resources to enhance your skills.
• Flexible working arrangements to promote work-life balance.