Responsibilities

• Develop and execute customer marketing strategies that effectively showcase the success stories of our Global 2000 clients.
• Create compelling content across various formats, including case studies, testimonials, and other marketing collateral that highlight customer achievements.
• Manage and optimize advocacy programs to engage customers and encourage their participation in marketing initiatives.
• Collaborate with cross-functional teams, including sales, product marketing, and corporate communications, to activate customer proof points effectively.
• Analyze campaign performance and customer feedback to continuously improve content and advocacy efforts.
• Support the development of presentations and materials for analysts and industry events to promote customer success narratives.

Requirements

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3+ years of experience in customer marketing, content creation, or related roles, preferably in the technology or AI sector.
• Strong writing and storytelling skills, with the ability to translate complex customer experiences into relatable content.
• Proficiency in using marketing automation tools and analytics platforms to drive campaigns and measure success.
• Excellent project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
• Strong interpersonal skills and the ability to work collaboratively across teams and with external stakeholders.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits, including medical, dental, and vision coverage.
• Generous paid time off and flexible work arrangements.
• Opportunities for professional development and career advancement.
• A dynamic and inclusive work environment that fosters innovation and collaboration.
• Access to cutting-edge tools and technologies in the AI field.