Responsibilities

• Act as a trusted advisor for customers, ensuring they gain maximum value from the Armis Platform.
• Align new use cases with CISO goals to enhance security and operational efficiency.
• Identify and communicate growth opportunities by informing customers about the latest innovations, capabilities, and product offerings.
• Develop and maintain strong relationships with key stakeholders in client organizations.
• Provide technical guidance and support to customers, addressing inquiries and resolving issues promptly.
• Collaborate closely with cross-functional teams to deliver exceptional customer experiences.
• Monitor customer adoption and usage metrics to identify potential areas for improvement.
• Conduct regular check-ins and business reviews to assess customer satisfaction and foster long-term partnerships.

Requirements

• Bachelor's degree in a related field or equivalent practical experience.
• Proven experience in customer success, technical support, or account management roles.
• Strong understanding of cybersecurity principles and practices.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Ability to analyze data and provide actionable insights to clients.
• Proficient in using customer relationship management (CRM) tools and other relevant software.
• Strong problem-solving skills and a proactive approach to customer engagement.
• Ability to work independently and as part of a collaborative team.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Flexible work hours and remote work options.
• Professional development opportunities, including training and certifications.
• A supportive work environment that values innovation and creativity.
• Access to cutting-edge technology and tools to enhance your work.
• Generous paid time off and holiday leave.
• Employee recognition programs and team-building activities.