Responsibilities

• Engage with local service professionals to understand their needs and challenges.
• Provide personalized guidance and strategies to help pros maximize their success on the Thumbtack platform.
• Analyze performance metrics and identify areas for improvement, providing actionable insights to drive growth.
• Collaborate with cross-functional teams to enhance the overall user experience and effectiveness of our services.
• Develop and maintain strong relationships with clients to foster loyalty and long-term partnerships.
• Conduct training sessions and workshops to educate pros on best practices and platform features.
• Stay updated on industry trends and competitor activities to effectively communicate value propositions to clients.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in sales, customer success, or account management, preferably in a B2B environment.
• Strong analytical skills with the ability to interpret data and make strategic recommendations.
• Excellent communication and interpersonal skills with a passion for helping others succeed.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Familiarity with CRM software and sales tools is a plus.
• Self-motivated and results-driven, with a strong desire to achieve targets.

Benefits

• Competitive salary and performance-based incentives.
• Flexible working hours and remote work options.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and career advancement.
• A diverse and inclusive work environment that values collaboration and innovation.
• Access to cutting-edge tools and resources to support your success.
• Join a mission-driven team dedicated to empowering independent professionals.