Responsibilities

• Collaborate with customers to understand their communication needs and provide tailored solutions.
• Develop and deliver compelling presentations and demonstrations that showcase Twilio's capabilities.
• Work closely with sales teams to identify and qualify opportunities, ensuring alignment on customer requirements.
• Conduct technical workshops and training sessions for clients and partners.
• Stay up-to-date with industry trends and emerging technologies to effectively position Twilio's offerings.
• Assist in preparing proposals and responses to RFPs, ensuring technical accuracy and alignment with business objectives.
• Provide feedback to product teams based on customer insights and competitive analysis.
• Foster strong relationships with clients, acting as a trusted advisor throughout their journey with Twilio.

Requirements

• Bachelor's degree in a relevant field or equivalent experience.
• 3+ years of experience in presales, solution engineering, or a similar role within the technology industry.
• Strong understanding of communication platforms, APIs, and software development processes.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
• Proven track record of successfully managing multiple projects and priorities in a fast-paced environment.
• Ability to work independently and collaboratively in a remote-first setting.
• Passion for technology and a desire to help customers succeed.

Benefits

• Flexible work environment with a remote-first approach, allowing you to work from anywhere.
• Competitive salary and comprehensive benefits package, including health, dental, and vision coverage.
• Generous vacation policy to promote work-life balance.
• Access to professional development opportunities and resources for skill enhancement.
• A vibrant company culture that values diversity, inclusion, and collaboration.
• Employee wellness programs and initiatives to support your well-being.