Responsibilities

• Manage patient records and maintain confidentiality in accordance with HIPAA regulations.
• Schedule appointments and manage the healthcare provider's calendar.
• Assist with billing and coding for insurance claims.
• Provide exceptional customer service to patients and their families.
• Coordinate communication between patients and healthcare professionals.
• Maintain office supplies and assist in the smooth operation of the medical office.
• Conduct follow-ups with patients as needed and ensure timely responses to inquiries.
• Utilize medical software for data entry and management.

Requirements

• High school diploma or equivalent; certification as a Medical Administrative Assistant preferred.
• Previous experience in a medical office or administrative role is advantageous.
• Strong knowledge of medical terminology, billing procedures, and insurance protocols.
• Excellent communication and interpersonal skills.
• Proficiency in using office software and medical databases.
• Ability to multitask and work effectively under pressure in a fast-paced environment.
• Attention to detail and strong organizational skills.
• Willingness to learn and adapt to new tasks and technologies.

Benefits

• Competitive salary with performance-based incentives.
• Comprehensive health insurance and retirement plans.
• Opportunities for professional development and career advancement.
• Flexible working hours to promote work-life balance.
• Supportive work environment with a focus on team collaboration.
• Paid time off and holiday pay.
• Access to resources for continuous education and certification renewal.