Core Responsibilities

• Manage user access, roles, profiles, and permission sets to ensure proper security and functionality within the Salesforce environment.
• Configure and maintain Salesforce applications, including Sales Cloud and Service Cloud, to meet business requirements.
• Collaborate with cross-functional teams to understand business needs and translate them into effective Salesforce solutions.
• Develop and implement process automation using Flows, Process Builder, and Approval Processes.
• Create and manage complex reports and dashboards to provide insights and support decision-making.
• Ensure best practices are followed for data management and security protocols.
• Conduct regular system audits and troubleshoot issues as they arise.
• Stay updated with Salesforce releases and new features to continuously improve the platform.

Requirements

• Minimum of 5 years of experience as a Salesforce Administrator.
• Hands-on experience with Sales Cloud and Service Cloud.
• Strong proficiency with Flows, Process Builder, and Approval Processes.
• Proven ability to translate business needs into Salesforce solutions effectively.
• Solid understanding of Salesforce security model, including Profiles, Role Hierarchy, and Permission Sets.
• Experience creating complex reports and dashboards.
• Upper-Intermediate level of English proficiency.
• Salesforce Administrator Certification (Admin / Advanced Admin) is a plus.
• Experience with additional Salesforce products or integrations is desirable.
• Familiarity with DevOps or release management tools (such as Gearset or Copado) is a plus.
• Basic understanding of Apex or LWC for troubleshooting purposes.
• Experience with data management best practices.
• Familiarity with Tableau or other data visualization/reporting tools is advantageous.

Benefits

• Competitive salary and performance-based bonuses.
• Flexible work hours and remote work options.
• Opportunity to work with a dynamic and innovative team.
• Ongoing professional development and training opportunities.
• Health and wellness benefits.
• Access to the latest tools and technologies.