Responsibilities

• Utilize BCD Travel tools and systems to fulfill client travel requests with precision and efficiency.
• Manage various travel requests through multiple communication channels including phone, email, text, and WhatsApp, ensuring an exceptional VIP service experience.
• Search, create, modify, and confirm complex travel reservations for both domestic and international destinations.
• Serve as the primary point of contact for executive-level, VVIP, and Media & Entertainment travelers, offering proactive travel consultation and support.
• Demonstrate a thorough understanding of client travel policies and provide compliant, solution-oriented recommendations to meet their needs.
• Ensure all travel arrangements comply with DOT, TSA, passport, visa, and immigration requirements.
• Apply in-depth knowledge of airline, hotel, rail, chauffeur, and car rental supplier rules and fare regulations to manage reservations effectively.
• Be available on-call 24/7 to address any travel-related emergencies or last-minute changes.

Requirements

• Proven experience in travel consultancy, preferably within the Media & Entertainment industry.
• Strong communication skills with the ability to engage effectively with high-profile clients.
• Proficiency in using travel management systems and tools.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to be on-call and respond to client needs outside of regular business hours.
• Knowledge of international travel regulations and compliance requirements.
• Fluency in English; additional languages are a plus.

Benefits

• Competitive salary with performance-based incentives.
• Flexible working hours and the ability to work remotely.
• Opportunities for professional development and training.
• Access to exclusive travel discounts and benefits.
• A dynamic work environment with a focus on teamwork and collaboration.
• Health and wellness benefits to support your well-being.