Responsibilities

• Manage a portfolio of customer accounts, ensuring timely and accurate collections.
• Investigate and resolve complex accounts receivable issues to maintain healthy cash flow.
• Collaborate with various teams to eliminate payment barriers and enhance customer satisfaction.
• Perform regular account reconciliations and follow up on overdue accounts.
• Establish and maintain strong relationships with customers to facilitate timely payments.
• Provide detailed reports and updates to management on accounts receivable performance and collection efforts.
• Utilize analytical skills to identify trends and propose improvements in the collections process.

Requirements

• Bachelor’s degree in Finance, Accounting, or related field preferred.
• Proven experience in accounts receivable and collections, preferably in a SaaS environment.
• Strong analytical skills with the ability to resolve complex issues efficiently.
• Excellent communication skills, both verbal and written, to effectively engage with customers and team members.
• Ability to manage multiple priorities in a fast-paced environment with a sense of urgency.
• Proficient in accounting software and Microsoft Excel; experience with ERP systems is a plus.
• Detail-oriented with strong organizational skills.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off policy and flexible work arrangements.
• Opportunities for professional development and career growth.
• Collaborative and inclusive company culture focused on innovation.
• Access to state-of-the-art technology and resources to support your work.