Responsibilities

• Oversee the end-to-end accounts receivable and collections process.
• Manage the full collections lifecycle, including cash receipts and payment method optimization.
• Resolve unapplied payments and ensure accurate customer onboarding.
• Monitor and manage Days Sales Outstanding (DSO) to optimize cash flow.
• Develop a high-performing collections team by recruiting, training, and mentoring staff.
• Collaborate with cross-functional teams, including Accounting, Sales, and Revenue Operations, to align collection strategies with business goals.
• Design and implement scalable processes to enhance efficiency in collections.
• Set, track, and achieve collection goals to improve overall financial performance.
• Provide regular reports and insights to the VP of Accounting regarding collections and accounts receivable status.

Requirements

• Bachelor's degree in Finance, Accounting, or a related field.
• 5+ years of experience in accounts receivable and collections management, preferably in a SaaS environment.
• Proven track record of building and leading successful teams.
• Strong knowledge of financial principles and practices related to accounts receivable.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal abilities.
• Ability to thrive in a fast-paced, high-volume environment.
• Proficiency in financial software and tools.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holiday policy.
• Opportunities for professional development and growth within the company.
• Flexible working hours and remote work options.
• Collaborative and innovative work environment.
• Commitment to employee well-being and work-life balance.