Responsibilities

• Act as a trusted technical advisor for key customers, guiding them in the design and deployment of AI solutions using Nebius GPU Cloud services.
• Manage large-scale GPU workloads, ensuring optimal performance and scalability for applications utilizing hundreds to thousands of GPUs.
• Collaborate with sales teams to understand customer requirements and present tailored solutions that meet their needs.
• Work closely with product teams to enhance service offerings based on customer feedback and industry trends.
• Provide technical training and support to customers, ensuring they gain maximum value from our infrastructure.
• Develop and maintain strong relationships with strategic customers, acting as their primary point of contact for technical issues.
• Lead troubleshooting and resolution of any technical challenges that arise during the deployment and operation of AI systems.
• Stay updated on advancements in cloud technologies and AI infrastructure to continually improve service delivery.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred.
• 5+ years of experience in a technical customer-facing role, preferably within cloud services, AI, or data engineering.
• Deep understanding of GPU technologies and experience in managing large-scale GPU workloads.
• Proven ability to design and implement AI solutions in a cloud environment.
• Strong problem-solving skills and the ability to troubleshoot complex systems.
• Excellent communication and interpersonal skills to effectively interact with customers and internal teams.
• Ability to work independently and manage multiple projects simultaneously.
• Willingness to travel occasionally to meet with customers and attend industry events.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Generous paid time off policy and flexible working arrangements.
• Opportunities for professional development and continuous learning.
• A dynamic work environment with a focus on innovation and collaboration.
• Access to cutting-edge technology and resources to support your work.
• Join a diverse and inclusive team that values unique perspectives and ideas.