Responsibilities

• Collaborate with the Customer Advocacy team to identify and develop compelling customer success stories.
• Assist in the creation of engaging content for various platforms, including sales, events, and community initiatives.
• Support marketing campaigns by providing insights and feedback from customer interactions.
• Organize and participate in customer interviews to gather testimonials and case studies.
• Work closely with cross-functional teams to align customer success narratives with overall marketing strategies.
• Monitor and analyze the impact of customer advocacy initiatives on brand perception and sales performance.
• Help maintain and update a repository of customer stories and resources for internal and external use.

Requirements

• Currently pursuing a degree in Marketing, Communications, Business, or a related field.
• Strong written and verbal communication skills with attention to detail.
• Ability to work collaboratively in a remote team environment.
• Passion for customer experience and storytelling.
• Familiarity with digital marketing tools and social media platforms.
• Proactive mindset with the ability to take initiative and manage multiple tasks simultaneously.

Benefits

• Gain hands-on experience in customer advocacy and marketing within a fast-growing company.
• Work in a remote-first environment that values work-life balance.
• Opportunity to learn from experienced professionals in the AI and telemetry industry.
• Flexible working hours to accommodate your academic schedule.
• Networking opportunities with industry leaders and peers.
• Potential for future career opportunities within the company.