Responsibilities

• Engage with clients to understand their needs and provide tailored solutions that enhance their user experience.
• Collaborate with cross-functional teams to develop and implement technical solutions that meet client requirements.
• Conduct product demonstrations and training sessions for clients to ensure they derive maximum value from our solutions.
• Serve as a primary point of contact for clients, fostering strong relationships and acting as an advocate for their needs within the organization.
• Analyze client feedback and industry trends to continuously improve our offerings and service delivery.
• Assist in the creation of technical documentation and resources that support client onboarding and training.
• Participate in regular team meetings and contribute to a positive and inclusive work environment.

Requirements

• Fluent in Italian and English, with excellent verbal and written communication skills.
• Proven experience in a technical sales or solutions engineering role, preferably in the SaaS industry.
• Strong problem-solving abilities and a customer-focused mindset.
• Ability to work independently in a remote environment while managing multiple client accounts.
• Experience with data analysis and the ability to translate complex technical information into understandable concepts for clients.
• Familiarity with customer relationship management (CRM) tools and project management software.
• A degree in a relevant field is preferred but not required based on experience.

Benefits

• Competitive salary and performance-based bonuses.
• Flexible working hours and the ability to work from anywhere.
• Comprehensive health, dental, and vision insurance.
• Access to professional development and training programs.
• Regular team-building events and opportunities for social engagement.
• Inclusive and diverse work culture that values your individuality and contributions.
• Generous vacation policy to promote work-life balance.